Blog

Allow Your Customers To Book Hair Appointments Online

The internet has become the new destination for nearly all aspects of our lives – whether that’s shopping online, ordering food, or managing our finances.

Not only does online access provide convenience for the customer, but it can also improve efficiency on the business-end of things.

If you run a hair salon, allowing your clients to book online can save you time and frustration – allowing you and your employees to focus more on providing their best.

Fortunately, it’s easier than ever to start taking appointments online – and the benefits don’t stop there.

Today, we’re going to go through a few reasons why teaming up with salon software can revolutionize your hair salon business.

Take Online Bookings Or Appointment Requests

The best salon software solution will offer you flexible functionality – even in the context of appointment scheduling.

For example, perhaps you’d rather open up your schedule to your clients and allow them to request an appointment at their convenience. With salon software, this is totally achievable – and it only takes a few taps or clicks on your end to then confirm, decline, or suggest an alternative time in reply.

Your clients can then be notified automatically via email or SMS in regards to their appointment – leaving manual voicemail updates as a thing of the past!

Appointment Notifications For Everyone

Once your schedule is locked-in, salon software can also offer you a way to receive updates moment-to-moment in case anything should change.

Any time an appointment is booked, cancelled, or rescheduled, you and your employees can be notified via email or SMS text, so you’ll never miss a beat.

Compared to other manual scheduling management methods like staggered email communication and group texts, you can probably imagine how much this feature could improve the lives of you and yours.

If you can’t imagine – don’t worry. We’ve got you covered.

Staff Accounts For Your Employees, Too

Don’t think you can keep all of these great time-saving features to yourself!

Salon software/online schedulers like Yocale will also allow for your staff to have full individual access to their schedules, too – even via their iOS or Android compatible phones, should they choose.

This works by allowing you to register a unique account for each of your staff members, each with a designated username and password.

Once everything is set up correctly, all of your hard working employees will be able to reap the benefits of being able to check-in with their schedule, wherever and whenever.

This automation makes for a powerful overhaul of the communication backend of your business.

Think of all the time and energy you’ll save by eliminating the need for incessant back-and-forth emailing and texting. It’s life-changing.

Take Your Business With You, Wherever You Are

If you have an iOS or Android-compatible smartphone, salon software can even offer you a convenient and effortless way to stay in-touch with your business on-the-go.

By choosing a software solution that offers mobile apps for your phone, you can check-in with your appointment scheduler wherever you are and easily manage appointments, interact with clients, and manage notes on specific clients or services.

The best part is, most salon software is cloud-based, meaning your actions via the app will then sync across all your devices, allowing you and your employees to always be on the same page.

Chart Your Growth With Graphs And Stats

In between managing your scheduling, keeping your employees up-to-date, and organizing your customer info – salon software will also be keeping track of how your business is doing.

This data can then be displayed via pie charts and graphs that offer invaluable insight into the growth of your business over time.

While not every business owner needs to be the kind that geeks out over stats and data – there are definitely some major advantages to tracking your growth.

The best salon software will offer you a way to view meaningful statistics such as the number of appointments booked, profile views, number of clients, and more, in just a few simple clicks.

Invoicing Only Made Easier

The right software solution doesn’t just make scheduling easier – it comes around full-circle and makes invoicing a breeze, too.

With e-receipts, salon software can be set up to send clients a digital copy of their invoice automatically. Should they need another copy, it’ll be just a click away.

This completely eliminates the arduous task of manually re-printing and storing receipts and simplifies the lives of both you and your customers.

It’s a good way to future-proof your business, too, as paper receipts are quickly going the way of the Dodo. CVS, a pharmacy chain in the US, was routinely criticized for the unwieldy length of their receipts until enough customer pressure finally forced them to make a change.

Come tax time, salon software can usually help you out there, too. Because it’s constantly storing and organizing your data for you automatically, everything will be readily available for quick reference later.

This functionality can even extend to more complex matters, such as invoicing that involves multiple forms of payment, promotions, and gift cards.

We hope this post has helped to illuminate some of the game-changing ways salon software can speed up your business. Put these strategies into practice, and your hair salon will likely run brighter and better than ever before!

For more business strategy – online and off – keep up with us here at the Yocale blog, five days a week.

Leave a Comment

Your email address will not be published. Required fields are marked *