Reserve with GoogleHow a local car detailing business achieved significant growth with Yocale
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321 Auto Detailing have been able to attract new customers, expanding their existing base of clients year over year since starting with Yocale.
Business Overview
After 3 years of experience in the auto detailing business, Kevin Wilson decided to take a chance on making his dreams a reality, and founded 321 Auto Detailing. His mantra is to never take shortcuts when it comes to customer satisfaction, and that has filtered down to all aspects of the business today. Their mission is to leave clients pleasantly surprised with their service, aiming for consistency and quality in every interaction. They find joy in presenting vehicles with a “wow” factor after detailing, striving to exceed customer expectations.
Business Type
Car Detailing
Business Locations
Prescott Valley, AZ
Business Website
Features Used
Yocale Platform
Online appointment scheduling and client management for a seamless booking experience and keeping track of clients.
Managing client bookings and a client list is a huge logistical challenge for small businesses. It takes serious organization and admin to properly track your clients appointment history, and make sure everything stays aligned, especially when working with either a simple Excel or paper records. By using Yocale’s online appointment scheduling and client management features, 321 was able to simplify both online booking and client management, saving the business owners and staff valuable time and helping to enhance client retention.
Easy to find on Google with an SEO-friendly mini website.
Most small businesses struggle to make themselves discoverable online due to a lack of technical SEO knowledge. Competing against established brands without significant resources can be a challenge. Yocale’s SEO friendly business profile helped enhance 321 Auto Deatiling’s local visibility in the very competitive auto-detailing space.
The big win? Every year for the last 4 years, 50%+ of new customers became repeat customers, adding in new revenue and generating 100+ positive Google reviews.
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74% of all bookings now come through 321 Auto Detailing’s online presence, website and Business profile.
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0% no-shows.
Before we found Yocale’s scheduling and advertising services, our company was kind of a mess. But now? Yocale’s scheduling tool keeps us organized and on track, and the advertising options help us reach the right people at the right time.