Success has its own struggles; Uptown found itself with seven busy staff members at a bustling salon. To that point, they’d relied on a mixture of different systems to manage calendars, schedules, and client records. At some point, the amount of time spent keeping all these in line with one another was taking away from everyone’s ability to provide high quality service.

Bringing all these different systems together into a single platform was a turning point for the salon’s administration. With some setup assistance from the Yocale support team, Uptown was able to centralize their client records, appointment schedule, service catalog, and payments in one place.

Clients could now easily browse the entire range of services Uptown offered, book themselves in, and have that appointment land in a calendar that automatically took time off and other bookings into account. Each staff member gets a clear view of their own upcoming work, and can manage their own notification settings, ensuring they are always aware of what’s coming next.

A significant amount of manual bookkeeping had been removed from the day-to-day of everyone working at Uptown. These automations helped cut down time spent on those manual tasks by up to 85%. The result was getting the team to focus more on what their technicians and stylists were passionate about.