Keeping Customers In The Loop
Great customer service is all about keeping your customers informed. Share messages to let your clients know what’s happening with your business by adding quick alerts at the top of your profile page. You can inform your clients about vacation time or business closures, let them know about new providers, products, sales or promotions.
Like A Sign On Your Front Door! Stay Connected With Your Customers
The foundation of great customer service is keeping them informed by always maintaining those channels of communication. A surefire way to an unhappy customer is creating a situation where your customer takes the time to visit your place of business only to find that you’re closed. When communication lags, your business does too. Why? Because you’ve broken trust.
Your profile page on Yocale works as a front door to your business. Need to let your clients know about promotions, holidays, special events or parking instructions? You can post it prominently in a bright orange bar, so all your customers can see it right away!
Keep communication lines open and you will build trust with your customers from one location. No more confusion as to what time you’re open or closed. They just need to visit your virtual front door and find out everything they need to know. Yocale makes it easy for your customers to find you, 24/7. Once you build this channel of communication, your customers will check back without you having to do a thing. They will know you will always be there. They will hear about your promotions and special offers on your profile page and take advantage of them without you having to do a thing as well.
You can create a message, which will be displayed to anyone looking at your public profile. For example, an alert can be created to inform people that you are on vacation or that you have a sales promotion running for the month. In the Alert form, type in your message and indicate how long you would like this Alert to be displayed.
Yocale, The Best Online Booking Software
Yocale has solidified its place as top leaders who generate growth for local businesses. Our set of powerful online booking software and other tools is the first choice among businesses both big and small. Yocale is all about powering businesses to operate the smart way and our software drives powerful results, from reducing no-shows to acquiring more clients and driving all around business growth.
Start Free, We’ll Grow With Your Business
Whether you’re starting a brand new business or you’re a well-established business looking for the perfect scheduling calendar, Yocale keeps you covered. An Essentials plan is free for life, which includes unlimited appointments, appointment requests, services, and up to 5 staff members. To take advantage of SMS/text reminders, recurring appointments, secure treatment notes, marketing campaigns and other additional features, the Grow, Pro & Ultimate Plans are in place for you.
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