Reserve with Google
You went into the dog grooming business for a reason. You love animals; you love being close to them. You love making them feel and look their best.
Naturally, you want your grooming business to succeed so you can continue what you started.
If you run a dog grooming business, there is one simple thing that can increase your bookings, grow your business, cuts costs, develop customer loyalty and much, much more.
Sure, there is no question that providing top-notch service is the cornerstone of any successful business, but we’re talking about something much simpler than this.
We’re talking (barking, really) about dog grooming software – also known as scheduling software.
What Is Dog Grooming Software?
Dog grooming software allows you to take appointments online 24/7. This means that even though you’re on the way home for the night, your business is still working overtime.
Remember – nearly half of all customers want the ability to book services online (we have also found that this number may be as high as 90%).
This means that giving your customers the ability to book online results in more bookings while also making you a premium customer service provider at the same time.
This is the essence of appointment scheduling software, but it doesn’t even begin to scratch the surface in terms of what it can do for your business.
The best scheduling software out there will be easy to use and be cloud-based, which means that you don’t have to worry about complicated installation (it also means you can manage on your business on the go).
Why You Dog Grooming Business Needs Dog Grooming Software
Let’s get into what dog grooming software can do for your business:
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More Bookings, More Revenue
Scheduling software results in more online appointment bookings by keeping your business open 24/7 as mentioned above, but also by giving you access to additional avenues for people to book your services, including Google itself (this is called Reserve with Google).
Whenever someone searches for ‘dog grooming in Vancouver, BC,” customers will be able to book your services right from Google itself. You no longer have to worry about whether or not you’re driving enough traffic to your site or not.
Keep in mind, however, that not all appointment scheduling software options out there have partnered with Google.
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Automates Your Business (Cuts Costs)
There is a myriad of ways that scheduling software cuts costs for your business. One of the big ways it does this is by automating many different aspects of your business.
Let’s take no-shows as one example – a very big problem for any appointment-based business. An average business that brings in 10K a month will lose almost 30K due to no-shows every single year.
Appointment scheduling software, however, sends out automated reminders, which have been proven to reduce no-shows by nearly 40%. Yocale has found even higher success rates.
Scheduling software also automates rebooking reminders so you can encourage repeat visits. A good appointment scheduling software will also offer various invoicing features, making managing the administrative side of your business a lot easier.
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Drive Customer Loyalty
There are also numerous ways that scheduling software drives customer loyalty. Here a few examples. First, appointment scheduling software makes it possible for your receptionists to spend less on the time phone.
In doing so, they have a lot more time to develop customer relationships and, ultimately, do the little things that can create loyalty.
A great scheduling software will also come with a client management system. This means that you can keep track of customer preferences and so on and then use it to deliver a personalized experience for your clients.
Let’s give you one example of what we mean.
Let’s say that one of your clients has to use a special shampoo because he has allergies.
You can make a note of this in your client management system; the next time your client comes to visit you, you can casually mention that you will be using a special shampoo to accommodate his allergies.
Both Fido and his owner will be much obliged. It is this personalized experience that sets your dog grooming business apart from the rest. It didn’t take a lot of effort, but it tells your customers that you care.
You can also use this information to send targeted deals, specials and so to clients. Perhaps you sell a line of shampoos and conditioners for dogs and cats with allergies. You can send out deals and specials and drive additional sales.
How to Choose A Dog Grooming Software
There are a lot of dog grooming software options on the market today. But not all are created equal. For example, there is a lot of variabilities when it comes to features and so on.
When it comes to choosing appointment scheduling software, here are a few key things to look for:
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- Fully-encrypted software & cloud-based storage
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- Design excellence
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- Automation
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- Customizable
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- Easy to use
- Scaleable
We’ve talked about what makes the best scheduling software in the past, which you can read here. We also have written an ultimate guide to choosing the best scheduling software.
The Bottom Line
Dog grooming software is something to bark for. It will increase your online appointment bookings, automate your business, cut costs, allow you to grow your revenue and business and much, much more.
Looking for the best appointment scheduling software on the market today? Look no further than Yocale. Yocale is the leading scheduling software on the market today – it’s also free.
We have also been featured in Microsoft, Forbes and beyond. We also offer a free suite of business management and marketing tools. For more information, click here.
We want your dog grooming business to succeed as much as you do. One of our friendly team members will be happy to show you how to use our dog grooming software. You can book a free demo here.
