Careers

We’re seeking a candidate with at least 2-3 years of experience with both digital marketing (growth marketing) and content marketing. Our ideal candidate would have the following skills.

Digital & Growth Marketing:

• Growth marketer with confidence to use SEO tools such as Ahrefs, Moz, Majestic, SEMrush, etc. to determine data-driven direction of content
• Ability to take analytical data and curate relevant keyword, feature-based, or industry-related content around those analytics.
• Inner linking and backlinking opportunity skills
• Test and establish various customer segments and targeted messages while also understanding which channels are most efficient.
• Apply best practices for each digital marketing channel – Intercom, social (Facebook, Instagram, Linkedin, Pinterest), SEM/SEO, email, display, ads, traditional media – to drive sales, profit, and engagement.

Content creation and optimization:

• Develop and execute landing page, feature page, and industry page SEO & content strategy
• Write 4 pieces of content per month based on technical findings

Operations and reporting:

• Monitor, analyze, and report on KPIs to ensure marketing initiatives are driving profitable acquisition
• Use web analytics and business intelligence tools such as Google Analytics and internal dashboards to better understand our customers and apply those insights when designing marketing campaigns
• Think strategically, analytically, and creatively about new ways to reach customers and increase relevance
• Collaborate with product, design, and engineering to optimize conversion and drive marketing spend efficiency.
• Partner with the technical team in creating ways to monitor all stages of the acquisition funnel, from initial awareness creation to new subscriber sign-up.

If this sounds like a great fit for you, apply now!

Job Type: Full-time, Part-time, Permanent

Salary: $50,000 – $70,000 per year

Senior Front-End React Developer (Vancouver)

Fantastic opportunity to work for one of the fastest growing start-ups in Vancouver. We are looking for a self-motivated, passionate, creative, and experienced Front End React Developer to join our team building the cutting edge web and multimedia applications.

The Role

The Senior Front-end Web Developer is an expert in front-end technologies, process and tools.You will perform in a leadership capacity to design and build new UI capabilities related to Yocale’s SaaS & Marketplace platforms. Other team members will look to the Senior UI Developer for thought and project leadership in the context of Usability and Front-end development. The Senior Front-end Web Developer has an in-depth understanding of agile development life cycles as well as object oriented design principles and patterns.

Base Requirements

• Great at building responsive and user-friendly single-page applications in React, Flux, ES7, Redux, Webpack, HTML5, CSS, SCSS, LESS, etc. Solid experience in other frameworks and javascript to meet the 3+ years requirement is fine.
• Build tools like Gulp, Webpack, Babel, NPM, etc.
• Testing tools like Mocha, Sinon, Chai
• Excellent bootstrap and CSS knowledge.
• Understand how to debug hard problems in HTTP, XHR, JSON, CORS, SSL, S3, etc.
• Willing to get involved in some back-end work with NodeJS, Koa, Heroku, SQL, etc.

Desired Extra Skills

• Possess some Photoshop and/or Illustrator pixel fu.
• Be passionate about UX design. See things from a user’s point of view, and figure out the best UI for them.
• Able to reduce complex user interaction flows into crystal clear user interfaces.
• Good understanding of common user interface patterns and pitfalls.
• Knowledge of other languages is a huge plus. Java, python, ruby, etc.
• Back-end development knowledge is also a plus. While you won’t be required to work in the back-end, it will help to understand the code to help us improve the API for 3rd party devs.
• Be able to develop Chrome plugins, WordPress extensions, etc. to expand the reach of our tools.

Senior MVC Web Software Developer (Vancouver)

Fantastic opportunity to work for one of the fastest growing start-ups in Vancouver. We are looking for a local, self-motivated, passionate, creative, and experienced Sr. Web Developer/Tech Architect with MVC experience to join a team of 10-15 developers.

• Opportunity to work from home or office
• Contract OR full time employment
• Great benefits and stock options in our rapidly growing company
• Flexible working hours, but min. 30 hours per week

What you will be doing

• Work with a small team (10-15 people) in a scrum environment
• Quickly build high-quality working software and adapt to a rapidly growing start-up environment
• Unit test and deliver working modules
• Work with quality assurance to troubleshoot and fix issues
• Assist other junior team members with your technical knowledge
• Maintain your time and work in a TFS (Team Foundation Server) management system

What you will need

• MVC experience is a must
• 3+ years of experience as a web developer using Microsoft .Net technologies
• 3+ years of experience with ASP.Net, C#, MVC (very important), jQuery, and Ajax
• Expert with HTML and strong familiarity with HTML 5/CSS3
• Deep understanding of object oriented programming and design patterns
• Deep understanding of relational databases specially Microsoft SQL Server
• A good understanding of javascript and React in particular is an asset

Nice to Have Skills

• Up-to-date skills with modern approaches to web and HTML5 Mobile application development (HTML5, jQuery family, Bootstrap)
• Microsoft Azure
• Mobile application development

Senior QA Engineer (Vancouver)

Fantastic opportunity to work for one of the fastest growing start-ups in Vancouver. We are looking for a local, self-motivated, passionate, creative, and experienced Sr. Quality Assurance Engineer.

Role Responsibilities

• Participate in requirement/specifications review, test planning, creation, review and execution of test cases, defect reporting, and defect verification
• Perform functional, non-functional, regression, integration, performance testing
• Collaborate with other team members during the investigation and reproduction of defects that impact our customers
• Provide root cause analysis to escalations and other important issues
• Build subject matter expertise in product domains and utilize the knowledge to provide estimate, identity mitigated risks, assess product quality and release readiness
• Participate in documentation of QA team methodologies and technical knowledge base for posterity’s sake
• Provide meaningful feedback to management on critical issues in a timely fashion, with relevant suggestions
• Coach and train junior QAs in areas of expertise and take on extra responsibilities as the team grows
• Work with team in definition and implementation of new QA Tools
• Take initiative on QA automation strategy
• Be able to work in a fast paced environment and find the right balance between delivering quality products and aggressive release cycles

Qualifications

• Experience working in an Agile/Scrum development environment
• Expert knowledge of software quality assurance concepts and principles
• Expert knowledge in developing comprehensive and scenario-based test plan, test cases given business requirement/user stories
• Strong knowledge of software QA methodologies, tools, and best practise
• Goal oriented self-starter who can work independently as well as in a team environment with minimal supervision
• Strong verbal and written communication skills
• Excellent organizational skills with the ability to multi-task in an environment with rapidly changing responsibilities and requirements
• Proven record of analytical and troubleshooting skills
• Hands-on experience with both black box and grey box testing
• Solid knowledge of relational database concepts and Simple Query Language (SQL scripts)
• Hands-on experience with automated testing tools

Desirable

• Experience with mobile applications
• Familiarity with Team Foundation Service
• Experience with automation frameworks for web and mobile
• Has the know-how to generate supporting documentation for a project that allows other members of the team to participate in testing
• Previous experience with open source tool for QA activities

Job Type: Full-time

Required experience:

• Quality Assurance, Troubleshooting: 4 years

Software Developer – Web

Fantastic opportunity to work for one of the fastest growing start-ups in Vancouver. We are looking for a self-motivated, passionate, creative, and experienced Full Stack Software Developer for Web to join our team building the cutting age web and multimedia applications.

What you will be doing

• Work with a small team (10-15 people) in a scrum environment
• Build high-quality software and adapt to a rapidly growing start-up environment
• Design and develop new code as well and maintain existing code in full stack
• Work with quality assurance to test software code, troubleshoot and fix issues
• Assist other junior team members with your technical knowledge
• Maintain your time and track your work in a Microsoft TFS (Team Foundation Server

What you will need

• 3+ years of experience as a web developer using full stack Microsoft .Net technologies
• Expert with C#, ASP.Net MVC and EF
• Expert with HTML5/CSS3/LESS/JavaScript
• Experience with JQuery and Bootstrap
• Deep understanding of object oriented programming and design patterns
• Deep understanding of relational databases specially Microsoft SQL Server
• A good understanding of javascript and React in particular is an asset

Nice to Have Skills

• Experience of developing applications using C# .Net/WPF
• Experience with e-Commerce web applications
• Familiar with mobile application development
• Familiar with NoSQL Databases concept

Compensation

• 80K-110K based on experience
• Great benefits and stock options in our rapidly growing company
• Flexible working hours

VP of Sales

Yocale, a local Vancouver SaaS start-up, is seeking an experienced, solution-minder, ambitious, result driven VP of Sales to join our executive management team. The VP of Sales will work in collaboration with senior leadership, marketing, sales support and product development to develop and implement a sales strategy essential to advancing productivity of the Yocale sales force, accelerating business growth.

The ideal candidate will have a track record of success and extensive experience closing business preferable in technology/SaaS solutions as their primary responsibility is to ensure that we achieve or exceed quota targets. They will also require prior success in planning, quota setting and management, sales process optimization, sales program implementation, sales compensation, recruiting and training of sales talent.

What you will be doing

• Develop an effective plan and strategy for developing business and achieving the company’s sales objectives
• Create a culture of success and ongoing business and goal achievement
• Manage the sales teams, operations and resources to deliver profitable growth
• Manage the use of budgets
• Define optimal sales force structure
• Recruit, hire, train, coach and mentor develop sales managers
• Define and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
• Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
• Manage customer expectations and contribute to a high level of customer satisfaction
• Define sales processes that drive desired sales outcomes and identify improvements where and when required
• Put in place infrastructure and systems to support the success of the sales function
• Provide detailed and accurate sales forecasting
• Compile information and data related to customer and prospect interactions
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
• Work closely with the marketing function to establish successful support, channel and partner programs

What you will need

• Bachelor’s degree or equivalent work experience, MBA preferred
• Minimum of 5-10 years of experience in building and leading direct and indirect SaaS sales organizations with a history of overachievement
• Proven track record of leadership by growing recurring revenue
• Strong consultative (solution) selling background
• Demonstrated success in the selection, development and leadership of over-performing sales teams
• Strategic and analytical thinker, and experienced member of a senior management team building a dynamic SaaS company
• Exceptional communication, interpersonal and presentation skills
• Sense of entrepreneurship and desire to become a member of a dynamic team focused on constant growth and market leadership
• The position will require some travel

What you will get

• Base Salary + Commissions – please include salary with your cover letter and resume
• Excellent training on Yocale product and services
• Exceptional team that will have your back and provide you with training, coaching and unlimited support required to have a successful sales team
• Opportunity to participate in health benefits and stock options
• Working for a fast growing company that values the opportunity for growth, development and advancement

Director of Sales

Yocale a Vancouver based SaaS start-up is looking for a Director of Sales (DS) to be a valuable member of our leadership team who will be respected and recognized for providing and formulating a solid, effective and executable sales strategy, tactics and action plan required to meet Yocale’s ambitious growth objections.
The DS is an experienced, dynamic, high-performing, competitive and results-oriented individual who is ready to help scale our sales team. In this high profile role, the DS will require extensive experience working within a highly strategic, solution based sales environment and will have demonstrated success in identifying, closing and exceeding sales and revenue goals.

What you will be doing

• Develop, execute and optimize strategic plan to increase overall productivity of the sales team to achieve sales targets and expand customer base
• Forming sales strategies to keep the company competitive and innovative
• Identifying valuable emerging markets
• Develop and improve sales scripts to ensure success rate from direct reports
• Prospect for new opportunities and leverage our lead generation programs to build your pipeline and close new deals
• Identify, pre-qualify, qualify, and then drive opportunities through the entire sales cycle, all the way to closure.
• Lead and coordinate a multi-functional internal team throughout the entire sales process
• Maintain a robust sales pipeline and have the ability to clearly articulate status against expectations
• Recruit, hire, coach, develop and mentor all levels of the sales team
• Serve as a business representative at major industry events, conferences and tradeshows
• You’ll be required to regular work regular office hours but be prepared to put in extra hours when necessary and travel throughout designated territory will be required

What you will need

• Have a Bachelor’s degree in Marketing, Sales or a similar discipline, MBA a plus
• 5+ years prior experience with B2B selling preferably with cloud based software
• Must be a hunter with a proven record of consistently meeting or exceeding sales targets through prospecting, outbound leas generation and closing sales
• Extensive experience in demonstrating a successful track record with technically oriented sales, negotiations, communication and problem solving in fast-paced environment – direct sales experience is a must
• Proven track record of success in driving the entire sales process from start to finish; an understanding of the sales methodology is required
• Highly skilled at working with internal cross-functional teams; has the ability to rapidly move/coordinate multi-functional teams through the entire sales process
• Candidate should be a self-starter who is prepared to develop and execute plans but also be able to adapt to rapid change and adjust accordingly
• Responsible for identifying and creating qualified sales opportunities
• Building sales pipeline, closing sales and generating revenue

What you will get

• Base Salary + Commissions – please include salary with your cover letter and resume
• Excellent training on Yocale product and services
• Exceptional team that will have your back and provide you with training, coaching and unlimited support required to have a successful sales team
• Opportunity to participate in health benefits and stock options
• Working for a fast growing company that values the opportunity for growth, development and advancement

Senior Director of Business Development & Corporate Sales (Vancouver)

Yocale, a Vancouver based start-up is looking for Senior Director of Business Development & Corporate Sales (SDBD) to join our growing sales team. The SDBD is a strategic leadership role in improving the Company’s bottom line. The SDBD is expected to work closely with the executive team to identify, develop, coordinate and implement short-and long-term sales strategies and objectives designed to maximize business growth and opportunities for the company.
The ideal candidate is a “closer” with a track record of success developing sales activities and driving expansion into new and existing markets and verticals. The SDBD is an authentic, collaborative, passionate and tenacious individual who has experience in consultative sales with an emphasis on sales in SaaS solutions, channel development, strategic partnerships and international and national corporate accounts.

What you will be doing

• Responsible to develop, implement and maintain a strategic plan to advance sales growth with SMB’s in various markets and verticals.
• Develop a strategic plan for channel and partnership development.
• Formulate sales plan to achieve monthly, quarterly, and annual sales targets.
• Work directly in the field to research and cultivate new sales leads to build a strong pipeline of growth.
• Build a productive pipeline and manage each phase of the sales process.
• Continually source and close new clients through referrals, cold calling and networking.
• Achieves assigned revenue, profit and sales targets to achieve the Company’s ambitious growth plan.
• Provide market feedback to the Company leadership regarding competitive offerings, prospect needs and generate product development ideas.
• Effectively manage, support and continually update key stakeholders with reports on: sales, the status of appointments and pitches and indication of potential revenue.

What you will need

• Bachelor’s degree in Business or IT required, MBA is a plus
• Minimum five years of direct B2B strategic sales or business development experience with technology/SaaS Solutions
• Extensive experience with strategic planning, market analysis and product development
• Exceptional and creative leader with a strong track record of opening new markets and exceeding sales goals and selling complex enterprise solutions
• Highly creative in all aspects of business and demonstrated ability to drive profitable growth within an assigned territory
• Knowledge of/experience with structured sales methodologies such as Strategic Selling, Solution Selling and Target Account Selling
• High energy, self-managed, hands-on, strong interpersonal skills
• Excellent oral and written communications skills. Very organized and methodical in approach
• Demonstrated track record of achieving sales and other targets

What you will get

• $80k – $125k + Commissions – please include salary with your cover letter and resume
• Excellent training on Yocale product and services
• Exceptional team that will have your back and provide you with training, coaching and unlimited support required to have a successful sales team
• Opportunity to participate in health benefits and stock options
• Working for a fast growing company that values the opportunity for growth, development and advancement

Account Executive

Yocale has an excellent opportunity for a self-motivated, passionate, driven, outgoing individual to join our growing sales team! If you are an experienced sales professional or just starting out and eager to learn, then we are looking for you to join our fast growing software company. Account Executives are key in the future growth of our company. They are responsible for growing Yocale’s presence within assigned markets by generating new business through diverse sales strategies. Account Executives have access to excellent training and support from our exceptional team and work closely with their District Sales Manager to exceed sales targets and quotas.

What You Will Be Doing:

• Prospect and sell into appointment-driven businesses
• Sell our online and mobile application in a consultative sales environment
• Manage the client relationship through all phases of the sales cycle
• Execute a strategic and conceptual sale that identifies the business needs and goals of the prospect, matching them with Yocale’s offerings
• Assist in the implementation of company marketing communications as needed
• Participate in local events and tradeshows
• Contribute to the education of clients
• Communicate client requests or What you will need to the management team

What You Will Need:

• 1+ years of sales experience
• Ability to work in a fast-paced, dynamic environment
• Entrepreneurial spirit
• Charismatic with excellent relationship building skills
• A clear and confident communicator
• Excellent business acumen and professional presence
• Proven success in penetrating new markets, closing new business, increasing deal size, and accelerating the buying process definitely a bonus!!
• Comfortable working in an unsupervised environment. Your boss doesn’t follow you around!

What You Will Get

• Uncapped earning potential
• $500 a week if minimum sales targets are met
• Weekly and monthly sales bonuses and incentives
• $1500 bonus at the end of first three months
• Chance to be a part of something amazing

Sales Lead Generation Specialist (Vancouver)

Yocale is looking for a self-motivated, passionate, driven individual to be part of our high-energy, success-hungry sales team. The Sales Development Representative will primarily be responsible for prospecting, qualifying and generating new sales leads to support our Account Executives.

In exchange for your hard work and results, you’ll be rewarded with a competitive compensation package, skills coaching from our seasoned sales team, and the opportunity for career advancement. This is the perfect opportunity for those with a strong ambition to get into a lucrative closing sales role early in their career.

What you will be doing

• Prospect and identify new account opportunities with appointment-driven businesses through outbound initiatives including cold calling, email and lead sourcing.
• Respond to inbound sales leads and convert those leads into sales.
• Build relationships with leads by conducting ongoing, informative communication moving opportunities through the sales funnel.
• Conduct a needs analysis and determine prospects points to determine how Yocale offers the solution to those needs.
• Manage data in CRM, ensuring all communications are logged and accurate

What you will need

• 1-2 years cold calling, sales, canvassing, or phone experience preferred but not required
• Ability to engage quickly; a consultative and confident approach is key
• Competitive drive and strategic, business development mindset to exceed sales targets
• Excellent customer service skills
• Excellent written and verbal communication skills

What you will get

• Modern, enthusiastic and energetic working environment
• Base salary + incentive based commissions and benefits plan
• Opportunities for professional growth within sales department
• Great office location in North Vancouver
• Top-of-class training and support from exceptional leadership team

Customer Success Manager

Yocale is looking for an ambitious individual to join our Customer Success Management (CSM) Team. If you are an extraordinary customer success specialist who is committed to ensuring a first-class experience for your customers, then we have the perfect opportunity for you to be a part of a dynamic and growing company.

A Customer Success Manager acts as a company ambassador and is ultimately responsible for delivering the highest possible level of service to our customers ensuring their success. Through a consultative approach, a CSM assists our customers with product implementation and best practices with our leading-edge services.

Performing well under pressure, the CSM works closely with Support, Engineering, Product Management, Sales, and our Executive team to manage and grow multiple client accounts while ensuring profitability, client loyalty, and customer satisfaction.

What you will be doing:

• Guide new customers through the on-boarding process
• Provide coaching and education to improve adoption of the Yocale product
• Deliver best practices to customers to help improve their overall success
• Build relationships with customers ensuring that they remain Yocale customers
• Report and track customers through our processes
• Bring product feedback and recommendations from customers back to the Yocale product team
• Provide input into developing and delivering processes for executing customer success

What you need:

• 1-2 years in a customer-facing role preferably at a SaaS company
• Demonstrable leadership skills
• A true passion for customers and for customer success
• Enjoys a dynamic environment
• Can juggle multiple, very different tasks
• Experience managing customers both large and small and knowing how/why to manage them differently
• Driver’s license and a vehicle to make local customer visits

What you will get:

• Competitive salary based on experience, plus incentive and milestone bonuses
• Opportunity to participate in employee stock options
• Great benefits package
• Great office space in North Vancouver
• Chance to be a part of something amazing

If you like what you see, send us your resume today. We will only be contacting candidates that we see as an overall fit.