Massage therapy practice management,
your smart clinic assistant

Manage your practice, reduce scheduling, admin and charting time, go paperless and grow your business with the friendliest practice management software. Oh-so-easy to use.

* No credit card required  

Marketing

A Smart calendar for simplified clinic management

A Smart, online calendar that lets you spend more time with your clients!

  • Schedule massage therapy sessions color-coded by treatment appointment type.
  • View massage therapist and resource availability at a glance.
  • Have the essentials like intake forms, SOAP notes, client profiles, invoices and reminders created just for you!

Custom appointment confirmation

Confirm and remind clients of upcoming appointments by email and text. Get clients prepared for their appointment, from parking directions to intake and consent forms, and even have the booking added to their personal calendar.

Manage multiple locations & massage therapists

Manage your multi-location practice from one central location complete with calendars for every location and massage therapist. Plus, get custom “Book” buttons with a different theme or language.

Smart calendar assistant

Have the instant scheduler easily find the earliest available appointment of massage therapists without having to dig. Plus, get pinged whenever clients make any changes, leave reviews or pay!

Easy scheduling

Quick-add appointments or recurring appointments based on custom availability. Plus, rearrange with a simple drag and drop.

Marketing

Leave appointment booking to your
smart office assistant

The most loved online booking experience. Reduce scheduling and admin-related time (and grow your practice!). Auto-sync forms to the online booking process and even send automated reminders.

  • 24/7 online booking, your rules

    Get found and booked from your website, Google and
    the Yocale Marketplace.

  • Intelligently match massage treatments (or requests requiring confirmation by you) with the appropriate massage therapist booked in the right room.

    Provide clients with a self-service portal to manage their appointments and forms as well as rebook and access past invoices – all with a personal touch.

  • Smart-organize your schedule

    Flexibly design your online booking schedule.

  • Only offer certain services on Monday afternoons? Need less time for some services? Completely customize your schedule.

    Block time off (including recurring time off) so that your smart calendar shows when massage therapists and resources like tables are available. Plus, sync all of your calendars.

  • Admin and therapist notifications

    Trigger admin and massage therapist alerts whenever treatments
    are booked, rescheduled or canceled.

  • Only offer certain services on Monday afternoons? Need less time for some services? Completely customize your schedule.

    Block time off (including recurring time off) so that your smart calendar shows when massage therapists and resources like tables are available. Plus, sync all of your calendars.

  • Automatic intake and consent forms

    Link forms (intake forms) to the booking process.

  • Link forms to specific services. When forms are completed, they’ll be automatically saved within each client’s clinical record – no filing or paper required.

    See when clients have outstanding forms and follow up with a click.

  • Automatic booking policies

    Incorporate booking rules and policies like minimum notice time
    for bookings and cancellations.

  • Require clients to complete and/or sign off on policies in order to complete their booking.

  • Save cards on file

    Protect against no-shows by saving credit cards on file during the
    online booking and scheduling process.

  • Speed up the payment process by allowing clients to pay entirely online.

Intelligently match massage treatments (or requests requiring confirmation by you) with the appropriate massage therapist booked in the right room.

Provide clients with a self-service portal to manage their appointments and forms as well as rebook and access past invoices – all with a personal touch.

Only offer certain services on Monday afternoons? Need less time for some services? Completely customize your schedule.

Block time off (including recurring time off) so that your smart calendar shows when massage therapists and resources like tables are available. Plus, sync all of your calendars.

Only offer certain services on Monday afternoons? Need less time for some services? Completely customize your schedule.

Block time off (including recurring time off) so that your smart calendar shows when massage therapists and resources like tables are available. Plus, sync all of your calendars.

Link forms to specific services. When forms are completed, they’ll be automatically saved within each client’s clinical record – no filing or paper required.

See when clients have outstanding forms and follow up with a click.

Require clients to complete and/or sign off on policies in order to complete their booking.

Speed up the payment process by allowing clients to pay entirely online.

3 Appointment Reminders

Marketing

Custom appointment reminders

Polished, automatic appointment reminders. Increase attendance and reduce follow-up time. Complete with directions, forms, links to the self-serve portal and more.

Client appointment reminders

Reduce no-shows without any manual effort via automated email and SMS reminders.

  • Impress clients with directions, forms to complete and personalized notes.
  • Clients will love the links to the self-serve option to reschedule, cancel and book future appointments 24/7

Appointment history

Get more time back so you can focus on providing better care.
  • Send a follow-up email with a single click whenever clients haven’t filled out forms or have outstanding payments.
  • Clients will receive an automated email to encourage them to complete outstanding tasks.

4 Client Management

Manage your clients electronically, no more paper!

Reduce paper clutter and store client details, appointment history, forms, SOAP notes, receipts/payment history and reminders electronically. Also get an overview of booking revenue and track no-show/canceled appointments, which will influence a client’s trust score.

Appointment & charting history

Have a 360-degree view of client profiles at your fingertips. Store client details like birthdays, alerts, appointment history, forms, documents, SOAP notes, invoices/payment history, reminders, other documentation and more, accessible from anywhere you are, across any device.

Manage outstanding tasks

Easily identify pending forms and unpaid or partially paid payments directly from each client’s record. Plus, follow up with a click.

Track no-shows

Track no-shows/canceled appointments and tardiness at every appointment, which will influence a client’s trust score. Plus, see individual booking revenue to reward clients accordingly.

Automatic electronic filing

Back-up files faster, easier and more securely than paper-based records. Write and store SOAP notes automatically within each client’s record and quickly retrieve ad-hoc notes in a pop-up style. Plus, enable protection and encryption of all charts.

5 Soap Notes

Streamline charting, fast SOAP note writing and filing

Reduce charting time, from writing to filing, and ensure compliance.

Fast Charting with, custom SOAP notes

Custom SOAP notes with checkboxes and other fields in minutes so you can spend less time writing. Insert commonly used text with a click. Spend even less time by having clients fill subjective notes during the booking process.

Monitor SOAP note progress

Pick up right where you left off by seeing which notes are still incomplete (along with the last updated date) and track your clients progress.

Digital anatomical drawings for visual charting

Speed up your SOAP notes and charting by digitally drawing on custom anatomical visuals and pictures. Quickly place pins or associate notes to areas of treatment for an accurate and quick clinical record.

Snappy ready-made templates

Save time and quick-start by creating forms from ready-made templates. Pre-made forms can be further customized however you’d like, all with a simple drag and drop. Yocale support can assist you in converting your forms.

6 Receipts and Payments

Less billing administration,
wholesale payment processing rates

Automatic invoices, 1-click payments and client invoice access (no more tracking down invoices!) for less billing time. Also reduce payment processing fees with wholesale rates. Plus, get key practice stats to keep your business on track.

Automatic invoices & 1-click, secure payment processing

Auto-generate invoices – entirely customizable with your massage therapist registration number – and process payments in a click – all from your Yocale smart calendar (or email invoices so clients can pay later). Save cards on file for even faster future billing and/or to protect against last-minute cancellations or no-shows.

Automatic billing

Automate the billing process by emailing invoices and receipts with the pay button so clients can pay at their leisure.

Easily keep track of payments

Easily monitor the current status of invoices (paid, partially paid or outstanding) and follow up on outstanding payments with a click from one convenient place. Also receive notifications whenever payments are paid in full – all from one convenient place.

Billing records

Access all invoices in a single list (or view invoices by individual client). Clients can also access invoices from the client portal.

Archive invoices and provide client access

Access all invoices in a single list (or view invoices by individual client). Clients can also access invoices from the client portal (coming soon).

Wholesale rates & reliable hardware

Reduce payment processing fees by up to 67% with wholesale rates. Also accept payments on a range of industry-leading, reliable hardware with advanced reporting, employee management and more.

Key practice stats

Sort your invoice list based on a set period of time, by massage treatment type or even massage therapist to make better decisions, track payment type and more. Also see individual client invoice history (like unpaid invoices), number of canceled or no-show appointments, tardiness (which will influence trust score) as well as booking revenue.

 7 Marketing

Built-in marketing, grow your practice and be found online

Grow your massage therapy practice as if you had your own marketing assistant.

Google bookings (RWG)

Increase your bookings by up to 86% and get booked from the biggest search engine in the world by adding a Google “Book Online” button to your Google Business Profile – one of Yocale’s most popular features! Bookings will be placed right on your Yocale booking calendar.

An SEO-optimized booking page

Grow your online presence with an SEO-optimized web profile page on Yocale Marketplace that will bring you higher up in Google search results so clients find you online. If you’re just starting out, have your public profile booking page act as your own website!

“Book now” buttons

Appear higher in Google search results by adding “Book Now” buttons to your website and booking links on your social media channels. Book buttons also make it easier for clients to book more appointments online and help fill your schedule 24/7.

Marketing messages & packages

Display promos, communicate changes to hours or any other memo directly from the online booking screen. Plus, use forms to keep track of packages, discounts and special rates to keep clients coming back.

Automatic reviews

Automatically request reviews after each appointment to build your online presence. You’ll get notified with the added flexibility to approve them before they’re live.